ConnectSense
Because Caring for Others Starts with Support for You
ConnectSense is the administrative division of The Sense Collective at HealthSense, created to empower care managers so they can focus on what they do best—being with their clients and ensuring their health and well-being.
What makes ConnectSense different?
Our administrative team is composed entirely of Registered Nurses (RNs). We don’t just manage logistics—we understand care. Our nurses are able to triage urgent situations, communicate with physicians, navigate complex needs, and medically advocate on behalf of you and your clients.
With 24/7 availability, you’ll always have a knowledgeable professional by your side—someone who speaks the language of healthcare and understands the heart of care management.
Our Core Support Services
ConnectSense offers a comprehensive suite of back-office solutions designed to streamline your operations and enhance client care. We act as a seamless, clinically informed extension of your team.
Client Intake & Onboarding
Warmly welcoming new clients, managing intake details, and setting the stage for exceptional care.
Billing & Invoicing
Accurate, timely, and consistent financial management that supports a healthy, thriving practice.
Scheduling & Calendar Management
Coordinating appointments and communications so your time is spent where it matters most.
Benefit Navigation & Verification
Managing coverage and benefits so clients and families feel informed and confident.
Vendor Coordination
Collaborating with home care agencies, facilities, and community partners to ensure every piece of the care plan fits together.
Secure Document Management
Maintaining organized, confidential records in a HIPAA-compliant system that’s easy to access and trust.
RN Oversight & Triage
Our nurse-led team can identify urgent needs, coordinate with providers, and ensure care plans stay on track in real time.
Why Partner With ConnectSense
Partnering with ConnectSense means gaining more than administrative support—you gain a trusted, nurse-led partner who understands the heart of your work.
Reduced Administrative Burden: Offload logistics, billing, and coordination with confidence.
Seamless Care Coordination: Every detail managed, every need addressed.
Clinical Insight When It Counts: RN-level support for triage and medical navigation.
Reliable 24/7 Coverage: We’re always here when you—or your clients—need us.
A Team That Cares as Much as You Do: Compassionate professionals who value the same outcomes you do.
Our Seamless Workflow
1. Discovery & Onboarding
We start by understanding your workflow, priorities, and client needs—then tailor our systems to fit your practice.
2. Integration & Setup
Together, we establish efficient processes for billing, scheduling, and communication that keep you connected and supported.
3. Dedicated Partnership
You stay focused on your clients, while our RN team handles the rest—providing reliable, responsive care coordination behind the scenes.
ConnectSense by HealthSense
Expert support, human connection, better care.
Feel Confident About Your Aging Loved One’s Care
Expert care management and advocacy to help seniors live healthier, safer, and more independent lives.
We help families in the New York metro area take the stress out of senior care. With 30+ years of experience in Aging Life Care™, our nurse care managers guide you through complex medical decisions, coordinate care, and provide personalized support—so your loved one can thrive and you can breathe easier.
We believe aging should be lived with dignity, connection, and purpose. Our mission is to proactively support longer, healthier lives through person-centered care, expert guidance, and comprehensive solutions. By drawing on our diverse team and collaborating with families and care partners, we empower seniors to maximize personal agency, enhance quality of life, and thrive—bringing peace of mind to those who matter most.
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